Terms of Service

By accessing and using DLV Portal's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use the Service. We reserve the right to update these terms at any time.

DLV Portal provides business licensing and company formation services in Dubai, including but not limited to: • Business license applications and renewals • E-Trader license services • Mainland company formation • Document processing and verification • Business activity consultation • Online application tracking

To access certain features, you may be required to create an account. You agree to: • Provide accurate, current, and complete information • Maintain and promptly update your account information • Keep your password confidential and secure • Accept responsibility for all activities under your account • Notify us immediately of any unauthorized use

Our services are subject to fees as published on our website. By using our paid services, you agree to: • Pay all applicable fees at the time of service • Provide valid payment information • Authorize us to charge your payment method • Accept that fees are non-refundable unless otherwise stated All prices are displayed in UAE Dirhams (AED) unless otherwise specified.

When submitting applications through our platform: • You are responsible for the accuracy of all information provided • Processing times are estimates and not guaranteed • Applications may be rejected if documentation is incomplete • Approval is subject to relevant government authority decisions

All content, features, and functionality of our Service are owned by DLV Portal or its licensors and are protected by intellectual property laws. You may not: • Copy, modify, or distribute our content without permission • Use our trademarks without authorization • Reverse engineer any part of our Service

You agree not to use our Service to: • Violate any applicable laws or regulations • Submit false, misleading, or fraudulent information • Impersonate any person or entity • Interfere with or disrupt the Service • Attempt to gain unauthorized access to our systems

To the maximum extent permitted by law, DLV Portal shall not be liable for any indirect, incidental, or consequential damages, loss of profits, data, or business opportunities, or delays in processing or service interruptions.

You agree to indemnify, defend, and hold harmless DLV Portal from any claims, damages, losses, or expenses arising from your use of our Service, violation of these Terms, or any false information you provide.

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

If you have any questions about these Terms of Service, please contact us: DLV Portal Goodhand Center, M Floor Clock Tower, Dubai, United Arab Emirates Email: legal@dubaieconomycenter.com Phone: +971 4 250 8884